Privacy Policy

1. Introduction

Tankua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Personal Information

• Name and contact information (phone number, email)
• Payment information (processed securely through third-party providers)
• Location data (for pickup points and navigation)
• Booking history and preferences

3. How We Use Your Information

• Process and manage your bookings
• Send booking confirmations and updates
• Improve our services and user experience
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Data Sharing

We share your information only with:

• Travel providers to fulfill your bookings
• Payment processors for transaction processing
• Service providers who assist in our operations
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

For privacy-related questions, contact us at:

Email: privacy@tankua.et
Phone: +251 911 123 456